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Find a doctor or hospital in Northeastern New York using our online tools.







Search for a doctor or hospital in the United States by using our online tools. 





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Speak to your personal Health Advocate who can help you find a doctor, hospital, or any medical provider in the United States—free of charge.


View the Medicare Provider/Pharmacy Directories 



If you would like a copy of the provider directory mailed to you please call customer service at 1-800-329-2792, TTY 711. We are available Oct. 1 - Feb. 14, 8 a.m. to 8 p.m., 7 days a week, Feb. 15 - Sept. 30, 8 a.m. - 8 p.m., Mon. - Fri.


Effective 9/1/2014, BlueShield of Northeastern New York now has one enhanced pharmacy network where A and B networks have been combined.

Pharmacy Network

2017 Medicare Pharmacy Directory


To view our Medicare Prescription Drug Part D information, please visit our  2017 Medicare Resource Center.

If you have any questions regarding your Formulary, please call the number on the back of your card for assistance.

High Risk Medication List

The Pharmacy Quality Alliance has determined that these high risk medications have the highest risk of side effects for elderly patients

Find a Vision Provider

Use this interactive tool to find a provider that is located near you.

Davis Vision | Provider Locator


girl in glasses

Find a Lab

As of 1/1/16 Quest Diagnostics will be the new lab provider.

Quest Diagnostics

Make an appointment using Quest Diagnostics

Use Quest Diagnostic's online service to make an appointment at one of their local Patient Service Centers.
Making an appointment will help to eliminate your wait time for your routine laboratory services.

Make Appointment


Looking for a Dental Provider?


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*Select "Dental Providers" under Plan or Product to begin your search.


Hearing Aids and Routine Hearing Exams

For Medicare Advantage Members Only


As a BlueShield of Northeastern New York Medicare Advantage member, TruHearing™ is your vendor for routine hearing exams and hearing aids. You can call TruHearing™ to ask questions about your hearing benefits, schedule appointments, or to find a provider. It is important to remember that you must schedule all appointments for routine hearing exams and hearing aids through TruHearing™ in order to access your plan covered benefits. 


To contact TruHearing™ call: 
1-844-208-2624 (TTY 1-800-975-2674)

Customer service representatives are available: 
February 15 - September 30, Monday through Friday, 8 a.m. to 8 p.m. 
October 1 - February 14, seven days a week, 8 a.m. - 8 p.m.

Looking to find a participating provider?
Participating provider locations can be found in our online directory. Click here to view.